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The smart choice for

IT SOLUTIONS
FOR HEALTHCARE PROVIDERS

Ozdoc Solutions are a premier provider of custom IT solutions for medical practices and providers in south east Queensland. We design IT solutions using the best combination of hardware and software to meet your practice needs.

Providing custom systems for strict medical IT needs

20 years experience in medical IT

Quick Response Time

Our Helpdesk support is available 5 days a week
and you have access to emergency support
24 hours a day, 7 days a week.

Designed For Your Needs

Full service provider, partnering with you every step
of the way. The flexibility to choose from full
managed service to break fix response options.

Over 150 Medical Sites

Including radiology practices, not-for-profit
health services and can even cater to you if you're
just starting out in medical practice.

Choose Ozdoc

Providing Medical IT support when you need it

Here at Ozdoc our mission is to provide you with a first class IT solution that meets both
the needs and exacting standards of your practice. By utilising world class hardware and
software solutions we will deliver the service that you deserve. Our highly trained IT professionals will act as your very own IT department.

Database Integrity

Ozdoc have the systems and the technology in place to maintain the integrity of your database

Backup Reliability

We implement effective backup procedures to protect your practice and your precious data

Network Security

Keeping your network secure is vital  - we have the technology and expertise to keep it safe

Integrated Systems

We integrate your systems to minimise double entry and deliver the data you need

Safe Remote Access

Our professional IT staff can very quickly access your systems safely and remotely

Trusted Partners

We work with some of the largest medical practices in the country. You can rely on Ozdoc

Depth of Experience

Ozdoc have decades of experience working with medical practices and medical IT systems

Helpdesk Support

Whether your question is simple or complex our helpdesk support staff will be there for you

Running a modern medical practice is stressful enough without the concern of maintaining your technology. Unfortunately, the latest practice hardware and software require a high level of expertise and knowledge. Either you have to develop this within your staff or you need to outsource to a trusted partner.

A high level of IT expertise may not be among the primary skills you  look for in your practice staff, and may distract from their core roles. And if you do build an individual’s expertise, you lose that skill base if the person leaves. This can end up making some staff indispensable, and greatly increase training costs.

An easier and more practical solution is to outsource these IT responsibilities to Ozdoc. As your trusted IT partner Ozdoc can ensure your systems are kept up to date, backup procedures are in place and your staff are provided with the help they need when they need it. We focus on keeping your IT running while you focus on your practice.

What do people say?

When Inala Primary Care commenced in 2007, we engaged Ozdoc to be our IT provider and support company. Over these past 3 years, any time we have required information, support or advice the staff have been just so helpful. We get rapid response to our calls for help and when we had a major server crash early one Monday morning, the techs remotely accessed our system, diagnosed the problem, were onsite within a couple of hours and had us back in business by the next morning. Everyone at Ozdoc are courteous and helpful and I have taken much pleasure in boasting to my colleagues about the excellent service they provide for us.

Cathy Brown | CEO, Inala Primary Care

What do people say?

Gold Coast Radiology is a new, state of the art digital radiology practice, priding itself in having the most technologically up to date imaging equipment, and utilizing the most up to date technological processes. As such we were aware of the paramount importance of having a fast, reliable, and flexible information technology infrastructure. The brief to Ozdoc was simple - "provide a fast, reliable, cost effective infrastructure that will meet our future expansion needs". Ozdoc delivered in every aspect of this brief, from the initial specification stage, to installation, and going "live" stages. The specialized hardware required for the practices RIS and PACS has been installed and running flawlessly for the 6 months we have been operating now. Any queries regarding administration of the network infrastructure is promptly dealt with by Ozdoc's technical support desk. Ozdoc provided a professional, prompt and cost effective information technology service.

Darko Mihalinac | Operations Manager, Gold Coast Radiology

What do people say?

As a large computerised specialist practice we have used the Ozdoc team of specialist engineers as our IT support for almost a year. Due to the complexity of our practice and its multiple sites Ozdoc have been instrumental in the consultation process determining the most efficient, cost effective and long-term solutions for our practice. Our IT upgrade involved transitioning to a 'virtual' network. Ozdoc worked closely with our software providers, Totalcare, Prosolv (Fujifilm) and Mortara throughout the entire process. Their project management was flawless and the aftercare service is second to none.

Rhonda Machin | Practice Manager The Cardiac Centre
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