Adding efficiencies and removing stress from your practice
OzDoc Solutions are the premier providers of medical IT support in south east Queensland. Our two directors have both been in medical IT consulting for over 20 years. They have built a strong team to provide friendly, knowledgeable service to all our clients.
Our clients include both large and small organisations from a variety of industries, although our primary client base is the medical sector.
We have developed a healthy, growing client base by providing a range of services to our clients:
- Helpdesk with 1300 number, manned Monday to Friday, 8am to 5pm, with an after hours service for emergencies
- Full remote solutions using the latest technologies – this means instant support if required
- Primary site engineer (subject to availability)
- Large team of engineers based in SE Queensland – depth, experience and knowledge in house
- Priority callout for critical business issues (eg server down, network down)
- Regular server maintenance, monitoring and reporting to prevent equipment failure
- Computer consumables delivered in 24 hours – eg toner cartridges – at competitive prices
- Service with a smile
By taking a holistic approach to our work, our clients experience very little impact to the daily running of their operation. Our sites are fully documented so that if a primary engineer is unavailable to deal with a problem, another engineer can deal with it effectively and efficiently.
Speak to us today about designing an IT system for a new or existing medical practice. Find out more about the OzDoc difference and how we can help you. Contact us now.
